About Us
Our Mission
Neighborhood Health is dedicated to improving the health of our community by eliminating barriers to care and serving as a healthcare home without regard to the ability to pay.
What Makes Neighborhood Health Different
Everyone is welcome at Neighborhood Health. We’re proud to offer care for all people. When we say everyone, we truly mean everyone—no matter your:
- Ability to pay
- Age
- Gender
- Health conditions or disabilities
- Housing status, including homelessness
- Insurance coverage
- Jail or prison history
- Marital or family status
- National origin or ancestry
- Political affiliation
- Primary language
- Race, color, or ethnicity
- Religious beliefs, creed, or spiritual practice
- Sexuality or sexual orientation
- Veteran status, military service, or discharge status
Everyone is welcome to visit any of our clinics. No one is ever turned away because of cost or any other reason.
Your comfort and confidence in your healthcare matter to us. Please let us know how we can improve your experience by contacting us at (615) 227-3000 or emailing our CEO, Brian Haile
We Put Service First
and make it easy to get care when you need it.
Affordable Care
Many individuals and families don’t have insurance. Our discounted fee program helps make our healthcare services affordable for everyone.
Neighborhood Focus
People need to get healthcare close to home. Care is available at any of our twelve (12) convenient locations throughout the Greater Nashville region, including Wilson and Sumner Counties.
Same-Day Visits
You cannot control when you or your family get sick. We’re here when you need us. If you can, please call ahead at (615) 227-3000. If not, just stop by—our team will make sure you’re seen that same day.
24-Hour Response
Sometimes you might need medical help after hours, on weekends, holidays, or in the evening, or need a prescription refill. Just call us at (615) 227-3000. Our answering service will take your information, and a healthcare provider will call you back to offer help or advice.
**In the case of a medical emergency, please dial 911 and proceed to the nearest emergency room.
Language Interpreters
Spanish interpreters are available at most of our health centers. If you need help with another language, we can connect you with an interpreter through phone or video call.
Healthcare for Your Needs
Everyone’s health needs are different. That’s why your provider will work closely with you to create a healthcare plan that fits your life. At Neighborhood Health, we offer medical, dental, and behavioral health services—all in one place. We also connect you with helpful resources like health education, insurance enrollment support, food assistance programs, and diaper supplies.
Community Supportive Initiatives
Neighborhood Health leads a variety of programs that support the health and well-being of our community. Here’s a closer look at what we offer:
Community Health Programs
Dental Clinics for Children: Cavity Crusaders!
Healthcare for the Homeless
Patients experiencing homelessness can receive care at any of our twelve (12) locations, including medical, dental, and mental health services tailored to the unique needs of the homeless community. To better service homeless patients, these clinics provide comprehensive care without appointment. CLICK HERE to view all locations.
These programs reflect our commitment to supporting homeless individuals not just with immediate healthcare needs but also through long-term wellness and community integration efforts.
LGBT Health Services
PrEP & HIV Support
Opioid Use Disorder Assistance
Financial assistance may be available to help cover medication costs.
For more details about our MAT program, please refer to our program overview or contact us at 615-227-3000.
NOTE: A waiting list is often associated with MAT services due to limited capacity. To join the waiting list, please call us. You will be asked to provide (1) your name,(2) birthdate, and(3) a contact number.
Each of these programs demonstrates our commitment to providing accessible, complete care that meets the unique needs of people in our community.
History and Impact
United Neighborhood Health Services began in 1976, bringing together two volunteer clinics in Cayce Homes and south Nashville. The volunteers wanted to address the lack of accessible and affordable healthcare in south and east Nashville neighborhoods. They provided care from an old house on 12th Avenue South and a public housing apartment in Cayce Homes.
More than 40 years later, those two locations (Cayce Place and Edgehill) have relocated to upgraded facilities and continue serving nearby communities. Now known as Neighborhood Health, the organization has grown into a network of 12 centers serving over 31,000 annually and providing over 90,000 visits yearly.
With quality comprehensive services and innovative programs, Neighborhood Health has remained passionately committed to its mission to make medical, dental, and behavioral health services available to everyone without regard to ability to pay.
Recognition and Awards
Accredited by the Joint Commission since 2000, Neighborhood Health has demonstrated that all its centers meet the industry standards for assuring patient safety and quality care.
This certification goes to organizations that focus on care coordination, expanding access to care, and prioritizing a patient-centered care team to improve health outcomes and healthcare services’ continuity, quality, and efficiency.
Neighborhood Health was awarded The Joint Commission Primary Care Medical Home (PCMH) certification in 2014 and was most recently re-certified in November 2024.
National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH):
Organizations that earn recognition show that they are committed to providing quality improvement within their organizations and have a patient-centered approach to care.
Neighborhood Health earned NCQA PCMH recognition for all health center locations in August 2018.
The Federally Supported Health Centers Assistance Act of 1992 and 1995 granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) to HRSA-supported health centers. Under the Act, health center employees are considered Federal employees and are immune from lawsuits, with the Federal government acting as their primary insurer.
FTCA Seal 5.3.22
